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Vol.21/2 (2014, December)
Social Exchange Model between Human Resource Management Practices and Innovation in Software Engineering
Author Donghyun Kim and Youngkeun Choi
Keywords human resource management practice; social exchange theory; affective organizational commitment; innovative behavior; software engineering
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This study examines the relationship between human resource management practices and innovation in software engineering. We use social exchange theory to investigate how human resource management practices influence the innovative behaviors of software developers through the mediation of affective organizational commitment. The results show that developmental appraisal, externally or equitable reward, and comprehensive training increase developers’ affective organizational commitment, which in turn positively affects their innovative behaviors.
Vol.21/2 (2014, December)
The Sequential Relationships among Operational Capabilities and Performance in Service Industry: An Empirical Study
Author Jungeun Cho
Keywords service industry, operational capability, service resource, customer experience
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This study seeks to identify the elements of operational capability and obtain a detailed picture of the sequential relationships among operational capabilities and business performance in the hospitality industry. In addition, it attempts to prove that the capability to offer an enhanced customer experience constitutes a core competitive advantage in service firms. A phone survey was conducted among Korean hotels, and 102 data sets were collected. Structural equation modeling and multiple regressions were used to test hypotheses using the survey data. As a result, it was discovered an optimum path for the accumulation of operational capabilities in the hospitality industry and customer experience is revealed to be the only dimension of operational capabilities that is directly linked to market performance.
Vol.21/2 (2014, December)
The Effects of Design Attributes on Other Attributes and Product Evaluation
Author Sang-Hoon Kim, So Yun Sim, and Young Eun Hahm
Keywords Design, product development, high-tech marketing, attitudes toward design
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This study examines how consumers’ perceptions of a product’s design attributes influence their perceptions on other product attributes, and attitudes toward the focal product. This study explored image-related adjectives in order to analyze product attributes, which are categorized into design, symbolic, and functional factors. The empirical test results confirmed the mediating role of attitudes toward design, which indicate the overall preference about product design, between design attributes and attitudes toward product, while the hypothesis of the moderating role of design sensitivity was not supported. These findings revealed that design attributes have influences beyond the aesthetic value, as product design rouses symbolic value and delivers information about functions. Therefore, in the context of product development process, it would be effective to distinguish design elements that can strengthen advantages and supplement weaknesses and to measure attitudes toward design that can be an important index of product evaluation.
Vol.20/1 (2014, June)
Risk and Reward in Venture Capital Funds
Author Joon Chae, Jee-Hyun Kim, and Hyung-Chul Ku
Keywords venture capital funds performance, risk-adjusted measure, selection-bias, government participation
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Using detailed data from Korea, free from the selection bias problem and providing industry codes for companies a venture capital (VC) fund invests in, this study conducts comprehensive analyses of performance and performance persistence of VC funds. We find significant differences between the results using a non-risk-adjusted and those using a risk-adjusted performance measure. Another notable finding is that government participation affects the risk-adjusted performance and cash inflows of venture capital funds. Furthermore, the persistence of performance is much weaker when we control risk of VC funds. In addition, we provide the evidence that the performance in a public market has a positive influence on the probability of raising subsequent venture capital funds.
Vol.20/1 (2014, June)
Organizational Knowledge and Localized Competition: A Case of a High Performer that is Socially Constructed
Author Jonghoon Bae
Keywords Localized Competition, Knowledge-based View, Interfirm Rivalry, Social Construction
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This study seeks to elucidate conditions under which high performers emerge independent of their internal resources even when competition in the output market is intense. In particular, I present an extended model of localized competition in which ‘ill-informed’ producers compete with each other by ‘observing’ the actions of their rivals and ‘inferring’ the association between the cost and benefit of their action from observable market response to the action of their rivals. To this end, I combine three independent streams of research, including the ecological model of localized competition, organizational knowledge and Harrison White’s model of market (Carroll and Hannan 2000; Garicano 2000; Grant 1996; Nelson and Winter 1982; White 1981). An analytical strategy chosen is to parameterize the interplay of organizational knowledge and localized competition so that this study seeks to theorize a general competitive process that underlies the emergence of high performers without ignoring the role of firm heterogeneity in internal resources. In particular, this study characterizes market competition with respect to four parameters, including (1) the size of the neighborhood of a firm, (2) the upper and (3) lower bound of knowledge bases, and (4) a type of the market. The implications of this model are further explored in the context of multimarket competition as well as resource-partitioning.
Vol.20/1 (2014, June)
How Does the Use of External Knowledge Influence Innovative Performance of Service Firm? An Introductory Study of Openness and Service Innovation
Author Seongwuk Moon
Keywords Openness to External Knowledge, Types of Innovation, Innovation Performance, and Korean Service Firms
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This study examines how the use of external knowledge influences innovative performance of Korean service firms. Especially, this study underscores whether the relationship between external knowledge and innovation in Korean service industries differs from the relationship in Korean manufacturing industries found by Moon (2011). Using 2006 Korean Innovation Survey in service sector, this study tests whether the use of external knowledge improves innovative performance and how absorp¬tive capacity, new startup and appropriation methods moderate the effect of the use of external knowledge on Korean service firms’ innovation. The relationship between openness and innovative performance in service is different from that in manufacturing in Korea: First, openness in service is more effective for radical innovation than for incre¬mental innovation; in contrast, openness in manufacturing was more effective for incremental innovation than for radical innovation. Second, there is no complementarity between openness and R&D intensity in the service sector; in contrast, there existed the complementarity for incremental innovation in the manufacturing sector. Third, when a firm uses too many appropriation methods, openness of service firms is not effective. Lastly, the quality of human capital is important for service innovation while it was not for manufacturing innovation in Korea.
Vol.20/1 (2014, June)
Corporate Governance, Product Market Competition, and Payout Policy
Author Hee Sub Byun, Jihye Lee, and Kyung Suh Park
Keywords Corporate governance, Product market competition, Market concentration, Interaction effect, Payout policy
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This paper investigates how the interaction between internal corporate governance and product market competition affects corporate payout. Empirically, existing papers demonstrate that corporate governance has a significantly negative effect on corporate payout; however, we observe that this negative relation is observed only in less competitive (concentrated) markets, and disappears or decreases in more competitive markets. The result suggests that the substitution effect between internal corporate governance and product market competition in the effect on firm value, as suggested in previous literatures, is also valid in payout policy. Our results will provide practical and institutional implications regarding the most efficient method of finding optimal internal corporate governance structure given market structures.
Vol.19/2 (2013, December)
Sources of HR Department Power: Scale Development and Validation*
Author HYE SOOK CHUNG, SUNG-CHOON KANG
Keywords HR department power, scale development, HRM strength
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HR department power plays a significant role in increasing organizational performance by influencing how intended HR strategies and practices are actually embraced and utilized by organizational members. Referring to French and Raven’s (1959) taxonomy, we present four bases (sanction, expert, referent, and legitimacy) of HR department power in the context of intraorganizational dynamics and develop their measurement scales. Findings indicate that the HR power bases represent an integrated framework that helps to build a coherent classification standard, showing meaningful relationships with HR department power, HRM strength, and organizational performance.
Vol.19/2 (2013, December)
Return and Volatility Transmission Between Oil Prices and Emerging Asian Markets
Author SANG HOON KANG, SEONG-MIN YOON
Keywords cross-market hedging, oil price risk, portfolio diversification, spillovers *
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We investigated return and volatility transmission between oil futures prices and ten Asian emerging indices using a VAR-bivariate GARCH model. We also analyzed the optimal weights and hedge ratios for optimizing portfolios to minimize the exposure to risk associated with oil futures price changes. We found no significant influence of oil futures price returns on Asian stock returns. However, strong volatility spillover was observed from oil futures price shocks and volatility to counterpart volatilities. In addition, optimal weights and hedge ratios suggested that incorporating the oil asset in a well-diversified portfolio effectively hedged the risks associated with oil price volatility.
Vol.19/2 (2013, December)
Managing Operational Proactiveness to Facilitate Functional Area Alignment and Enhance Business Performance
Author MUNSUNG RHEE, SATISH MEHRA
Keywords Proactiveness, strategic alignment, business performance, service management
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The aim of this paper is to explore the role of operational proactiveness with respect to achieving functional alignment and enhancing business performance. Using data from the retail banking industry, we investigate how operational proactiveness impacts strategic alignment and business performance. Results show that the operational proactiveness contributes to business performance through enhanced strategic alignment. Additionally, with assistance from a panel of experts, outcomes of the study were subjected to a reality check in order to develop managerial guidelines for operationalizing the findings of this research.
Seoul Journal of Business
ISSN 1226-9816 (Print)
ISSN 2713-6213 (Online)