Expedia

About Expedia's Global Market Management: “Bringing Home the Goods!”

For us, sales is an ongoing relationship, something to treasure and take pride in. We challenge ourselves every day. Our Global Market Management team is dedicated to developing partnerships with hotels around the world to deliver best-in-class booking options for our global travelers. Our goal is to help our partners do better business. We are not simply selling a product; we’re nurturing long-term, mutually beneficial relationships. Our sales team believes trust and value have the biggest impact on the company’s bottom line.

Job Description: “Market Associate intern”  

The Market Associate intern’s primary responsibility is to ensure that Expedia’s hotel product in their assigned market is competitive, attractive and relevant for Expedia’s fast-growing global customer base. Interns will support the Market Management team through business projects and initiative implementation leveraged to improve product competitiveness and support productive revenue generation efforts in the region they support. Some of the key responsibilities include:

• Optimize content, rate and availability competitiveness on the Expedia sites to maximize customer conversion
• Secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs
• Secure value-adds and promotional offers to support the brands’ merchandising and marketing efforts
• Educate hotel partners on the self service features available on Expedia Partner Central
• Support Expedia’s business development efforts through smooth onboarding of new hotel partners

There will be three main components to this Internship Program:

1. Training: various training sessions, inclusive of business skills training and Expedia-specific trainings

2. Project: the project will be assigned within the first 2 weeks of the internship. Interns will be asked to complete the assignment and make a presentation during the last few weeks of the program.

3. Understanding Daily Tasks: learn, understand, and experience first-handedly the daily tasks of Expedia’s Lodging Partner Services, Market Management

Required Skills & Experience:

• Bachelor’s Degree; major in tourism or hospitality a plus but not required
• 0-2 years of experience
• Eligibility to work in Korea
• Preference will be given to penultimate year students

Drive for Results

• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player
• Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
• Organization and time management skills, rigor, attention to details
• Proven follow-up/persistence when facing challenging situations
• Ability to multi-task effectively; must be able to change gears quickly without skipping a beat

Relationship Management

• Sincere relationship builder; earns the confidence of others;
• Bridges and sustains solid partnerships based on mutual support through a collaborative style

Solution Alignment

• Demonstrate ability to work based on a variety of KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership team
• Appetite for innovative technology, fast-changing business environment, data-driven decision making

Written & Spoken Communication, Listening and Influencing

• Proficiency in English and Korean
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels

Build & Maintain Teams

• Able to work independently as well as be a strong team player, ensuring the whole team wins