His research focuses on inventory management, supply chain management, service operations, and simulation. He has published on these topics in journals such as the European Journal of Operational Research and International Journal of Production Research.
He has taught Operations Management and Management of Technology in undergraduate, MS, MBA, and PhD programs. He won the SNU Business School Teaching Excellence Award seven times.
He has consulted companies such as Samsung Electronics, Amore Pacific, and Korea Smart Card.
PhD in Business, University of Chicago
MBA, University of Chicago
MS in Industrial Engineering, Stanford University
MBA, Seoul National University
BBA, Seoul National University
[HONORS AND AWARDS]
SNU Business School Teaching Excellence Award, 2008, 2009, 2010, 2011, 2012, 2013, 2016
MBA Teaching Excellence Award, SNU Business School Alumni Association, 2010
DESB Summer Research Grants, University of Utah, 2005, 2006, 2007
GSB Fellowship, University of Chicago, 1997-2004
POSCO Scholarship Society, 1995-2001
Honor Student Scholarship, Seoul National University, 1992-1995
Summa cum Laude, Seoul National University, 1992
Dan-Am Foundation Scholarship, 1989-1992
 Does Reduction of Material and Energy Consumption Affect to Innovation Efficiency? The Case of Manufacturing Industry in South Korea (2019), with Jaeho Shin and Changhee Kim, Energies, 12(6), 1178
 Interaction effects between supply chain capabilities and information technology on firm performance (2018), with Soojung Oh and Young U. Ryu, Information Technology and Management, https://doi.org/10.1007/s10799-018-0294-3.
 The Effect of Sustainability as Innovation Objectives on Innovation Performance in the Service Industry (2018), with Jaeho Shin and Changhee Kim, Journal of the Korean Society of Supply Chain Management, 18(2), 1 – 8.
 The Effect of Sustainability as Innovation Objectives on Innovation Efficiency (2018), with Jaeho Shin and Changhee Kim, Sustainability, 10(6), 1966.
 Optimal Baggage Sorting Rule to Reduce Waiting Time in Baggage Claim (2018), with Changhee Kim and Soo Wook Kim, Service Business, 12(2), 435 – 451.
 Designing optimized food intake patterns for Korean adults using linear programming (I): analysis of data from the 2010 ~ 2014 Korea National Health and Nutrition Examination Survey (2018), with Kana Asano, Youngmi Lee and Jihyun Yoon, Journal of Nutrition and Health, 51(1), 73 – 86.
 The Effect of Innovation Constraints on Search Strategies in the Service Industry (2018), Jaeho Shin and Seongwuk Moon, Journal of Korean Production and Operations Management Society, 29(1), 37 – 54.
 The Effect of Politically Connected Outside Directors on Firm Performance: Evidence from Korean Chaebol Firms (2018), with Jae Yong Shin, Jung-Hoon Hyun and Seungbin Oh, Corporate Governance: An International Review, 26(1), 23 – 44.
 An Efficiency Analysis of Information and Communications Technologies Using Nonparametric Frontier Analysis (2017), with Changhee Kim and Soo Wook Kim, Journal of Information Technology Services, 16(4), 1 – 18.
 Analysis of E-commerce Companies’ Efficiency for Suggesting Distribution Companies How to React to an Increase in Global Sales (2017), with Changhee Kim and Jaehoon Jung, Journal of the Korean Operations Research and Management Society, 42(4), 53 – 66.
 The Effect of Service Quality and Company Reputation on Customer Satisfaction and Loyalty in Mobile Payment: Moderating Effects of Switching Barriers (2017), with Eun Bi Kim, Journal of Service Research and Studies, 7(2), 17 – 42.
 The Impact of Institutional Pressures on Green Supply Chain Management and Firm Performance: Top Management Roles and Social Capital (2017), with Soh Hyun Chu, Mansokku Lee and Sangwook Park, Sustainability, 9(5), 764.
 Leader’s Role in Fostering Creativity: The Creativity Creation Model at KT AIT (2016), with Seongwuk Moon, Jaeho Shin and James Won-Ki Hong, Seoul Journal of Business, 22(1), 97 – 113.
 A Study of Innovation Resistance of Users and Intention to Use toward Smart Learning for Education Ventures (2015), with Sanghoon Cho, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 10(1), 55 – 67.
 Managerial Capabilities of Information Technology and Firm Performance: Role of E-procurement System Type (2014), with Soojung Oh and Soo Wook Kim, International Journal of Production Research, 52(15), 4488 – 4506.
 The Effect of Unobservable Efforts on Contractual Efficiency: Wholesale Contract vs. Revenue-Sharing Contract (2013), with Sungwook Kang, Management Science and Financial Engineering, 19(2), 1 – 11.
 The Effect of Alignment between IT Capabilities and Buyer-Supplier Relationship on Firm Performance (2013), with Soo Jung Oh and Soo Wook Kim, Journal of the Korean Society of Supply Chain Management, 13(2), 1 – 16.
 Self-Service Model Considering Learning Effect: Self Service Gas Station (2012), with Sung Wook Kang and Soo Wook Kim, Journal of the Korean Operations Research and Management Society, 37(4), 73 – 93.
 The Effect of Product Diversification on Firm Performance and Complementarities between Products: A Study of US Casinos (2011), with Kyung Ho Kang and Seoki Lee, International Journal of Hospitality Management, 30(2), 409 – 421.
 Quality-time Trade-off in Service Operations Management (2011), with Dahyoun Park and Sangwook Park, Journal of Korean Production and Operations Management Society, 22(1), 85 – 111.
 Object-Oriented Simulation Model for Tandem Tollbooth Operations using Pro-Model (2010), with Young-Chae Hong and Soo Wook Kim, Seoul Journal of Business, 16(2), 127 – 142.
 A Study of Comparison with the Operating Priority Rules of RMGC on Semi-Automated Container Terminal (2010), with Chan Ho Kim and Tae Young Ha, Journal of the Korean Operations Research and Management Society, 35(2), 1 – 17.
 Models for Scheduling Individual Jet Aircraft (2009), Asian Journal on Quality, 10(2), 19 – 27.
 Conditions that Cause Risk Pooling to Increase Inventory (2009), with Linus Schrage, European Journal of Operational Research, 192(3), 837 – 851.
 Quasi Random Sampling for Operations Management (2006), Seoul Journal of Business, 12(1), 53 – 72.
 Shin, J., Kim, C. & Yang, H. (2018). Creation and Diffusion of High Tech Product/Services: The Effect of Sustainability on Innovation Efficiency. DSI Annual Meeting, Chicago, IL.
 Kim, C., Shin, J. & Yang, H. (2017). Measuring Hotel Brand Efficiency with Two-Stage DEA Model: Using Customer Satisfaction as Intermediate Factor. POMS Annual Conference, Seattle, WA.
 Shin, J., Moon, S. & Yang, H. (2017). The Effect of Innovation Constraints on Search Strategies and Innovation Performance in Service Industry. Production and Service Innovation Conference, Midway, UT.
 Kim, C. & Yang, H. (2016). Measuring Efficiency of Online Retailer: Evidence from Direct Online Shopping in Asia, Marketing Science Conference, Shanghai, China.
 Shin, J. & Yang, H. (2015). The Effect of Open Innovation on Innovation Performance in Service Industry. DSI Annual Meeting, Seattle, WA.
 Kim, B., Rhim, H. & Yang, H. (2014). Price Competition or Uncertainty Reduction? An Investigation of Green Car Technology. INFORMS Annual Meeting, San Francisco, CA.
 Kim, C. & Yang, H. (2013). Reducing Customer Waiting Time in Baggage Handling Systems (BHS). INFORMS Annual Meeting, Minneapolis, MN.
 Song, I. & Yang, H. (2012). Optimal Sampling Network. DSI Annual Conference, San Francisco, CA.
 Oh, S., Yang, H. & Kim, S. (2011). IT Capabilities and Firm Performance: A Role of E-procurement System Type. DSI Annual Meeting, Boston, MA.
 Kang, S., Yang, H. & Nam, I. (2011). Contractual Efficiency in the Supply Chain: Relational Contract Approach. DSI Annual Meeting, Boston, MA.
 Jung, S. & Yang, H. (2010). Analysis on Self Service System. DSI Annual Meeting, San Diego, CA.
 Park, D., Park, S. & Yang, H. (2009). Strategic Priorities in Service Operations: Speed-Quality Trade-off. INFORMS Annual Meeting, San Diego, CA.
 Yang, H. & Park, J. (2009). Models for Scheduling Business Jet Aircraft. INFORMS Annual Meeting, San Diego, CA.
 Shin, H. & Yang, H. (2008). A Single Facility Location Model for Retail Networks under Demand Substitution. INFORMS Annual Meeting, Washington D.C.
 Yang, H. (2007). Evaluation of Stratified Latin Hypercube Sampling in Simulating Operations Management Problems. POMS Annual Conference, Dallas, TX.
 Yang, H. (2006). Conditions that Cause Risk Pooling to Increase Inventory. POMS Annual Conference, Boston, MA.
 Yang, H. (2001). An Inventory Anomaly: Risk Pooling May Increase Inventory. INFORMS Annual Meeting, Miami, FL.
Tepper School of Business, Carnegie Mellon University
School of Information Systems, Singapore Management University
NUS Business School, National University of Singapore
David Eccles School of Business, University of Utah
Belk School of Business Administration, University of North Carolina at Charlotte
Fisher School of Business, Ohio State University
Kelley School of Business, Indiana University
Mendoza College of Business, University of Notre Dame